Privacy Policy



Last Updated: December 25, 2025
At The Layout Company, we place the highest priority on upholding the trust and confidence of all our website visitors and customers. This Privacy Policy details how we collect, use, protect, and disclose your personally identifiable information (PII) when you browse our site or make a purchase through our platform.
  1. Information We Collect

    We gather information to deliver a smooth, reliable shopping experience and fulfill your orders accurately and securely.
Information You Provide Directly

When you complete any of the following actions on our website:
  • Place a purchase order
  • Create a personal account
  • Subscribe to our email updates
  • Contact our customer support team
We may collect personal details including your full name, email address, shipping and billing addresses, contact phone number, and payment-related information required to complete your transaction.
Automatically Collected Data

As you navigate our website, certain information is collected automatically by our site systems. This includes your IP address, device and browser specifications, as well as user interaction data captured through cookies and similar tracking technologies (see Section 5 for full details).
  1. How We Use Your Information

    The information we collect serves the following core purposes:
Order Fulfillment: To process payment verification, coordinate shipment arrangements, and send order confirmations as well as delivery tracking updates.

Customer Experience Enhancement: To personalize your browsing experience, refine our website functionality, and improve our range of home layout solutions.

Communication: To respond to your inquiries and support requests promptly, and to share new product announcements, promotional offers, or exclusive updates if you have opted in to receive marketing communications.

Security & Fraud Prevention: To safeguard against unauthorized transactions, fraudulent activity, and improper use of our platform.
  1. Data Protection & Security

    The security of your personal data is a fundamental commitment of our brand.
Encryption Technology: All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and fully encrypted by our authorized payment gateway provider.

Restricted Access Controls: Personal information is stored on secure, restricted network systems, and is only accessible to authorized personnel who are bound by strict confidentiality requirements.

No Card Data Retention: The Layout Company does not store your credit or debit card details on our internal servers once a transaction has been completed.
  1. Third-Party Disclosure

    The Layout Company does not sell, trade, or share your personally identifiable information with external third parties for their own independent business use. The only exceptions are trusted partner entities that assist us in operating our website and conducting our core business operations.
Advertising & Marketing Partners

We allow select third-party partners to place cookies, pixels, or comparable tracking technologies on our site to support the delivery of relevant, targeted advertisements. These partners may collect information about your online activity across different websites over time.
Our key advertising partners include:

Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy

Google: https://policies.google.com/privacy

AppLovin (Axon): https://legal.applovin.com/privacy
Information collected by these third parties is governed by their respective independent privacy policies. You may opt out of targeted advertising by visiting the links above or adjusting the privacy and tracking settings in your web browser.
  1. Cookies Policy

    Our website uses cookies to support core functionality and improve your overall browsing experience.
Cookies are small data files that a website saves to your device to recognize your browser on return visits and retain specific user preferences.
We use the following categories of cookies:
  • Strictly Necessary Cookies: Essential for basic website operations, including shopping cart functionality and secure checkout processes.
  • Analytics & Performance Cookies: Help us analyze site traffic and user behavior patterns to optimize the website experience for all visitors.
  • Marketing Cookies: Deployed by partners including Meta and AppLovin to display relevant, personalized advertising to site visitors.
For a complete breakdown of cookies used by the Shopify platform that powers our store, please visit:

https://www.shopify.com/legal/cookies
You may choose to disable cookies through your browser settings, though please note that disabling cookies may cause certain features of our website to function incorrectly or become unavailable.
  1. Third-Party Links

    Our website may contain links to external websites and services operated by independent third parties. These external sites maintain their own separate privacy policies and operational practices. The Layout Company bears no responsibility for the content, policies, or practices of any third-party websites you access through links on our platform.
  2. California Online Privacy Protection Act (CalOPPA)

    In full compliance with CalOPPA requirements:
  • Visitors may browse our website anonymously without providing personal identifying information.
  • This Privacy Policy is accessible via a clearly visible link on all pages of our website.
  • Any revisions or updates to this policy will be published directly on this page.
  • Users may update or correct their personal information by contacting our support team or logging into their personal account.
Do Not Track Signals

We respect Do Not Track (DNT) browser signals. When a DNT mechanism is enabled in your browser, we do not conduct user tracking, deploy tracking cookies, or serve targeted advertising to you.
  1. Children’s Privacy (COPPA)

    The Layout Company does not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has submitted personal data to us, please contact us immediately and we will promptly remove that information from our records.
  2. Fair Information Practices & Data Breach Response

    In the unlikely event of a data security breach that impacts your personal information, we will take the following actions:
  • Notify affected users via email within 7 business days of confirming the breach.
  • Post a public notice regarding the incident on our official website within 7 business days.
  1. CAN-SPAM Act Compliance

    We collect email addresses to process orders and send essential order-related updates to customers. If you opt in to marketing communications, we may also send promotional emails about our products and offers.
In compliance with the CAN-SPAM Act:
  • We never use false or misleading subject lines or sender identification in any of our emails.
  • All promotional emails are clearly identified as advertising content.
  • You may unsubscribe from our marketing email list at any time by following the instructions included at the bottom of every promotional email.
  • We process and honor all unsubscribe requests without unnecessary delay.
  1. Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:
Email: service@balmray.com

The Layout Company

570 W Cheyenne Ave #130, North Las Vegas, NV 89030

Phone: (702) 6855201